[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.24.3″ da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_fullwidth_header title=”CASE STUDY” subhead=”Streamlined Healthcare Contracts for Boosted SLA Compliance and Automation ” _builder_version=”4.27.4″ title_font=”|600|||||||” title_font_size=”15px” title_line_height=”1.1em” content_font=”Inter||||||||” subhead_font=”|700|||||||” subhead_font_size=”33px” subhead_line_height=”1.6em” background_enable_color=”off” background_image=”https://qa.karolium.com/wp-content/uploads/2024/07/UCBOS3.jpg” parallax=”on” custom_button_one=”on” button_one_text_size=”18px” button_one_font=”Inter|300|||||||” custom_button_two=”on” button_two_text_size=”18px” button_two_font=”Inter|300|||||||” custom_padding=”150px||160px||false|false” title_font_size_tablet=”35px” title_font_size_phone=”25px” title_font_size_last_edited=”on|phone” title_line_height_tablet=”1.1em” title_line_height_phone=”1.5em” title_line_height_last_edited=”on|phone” subhead_font_size_tablet=”16px” subhead_font_size_phone=”13px” subhead_font_size_last_edited=”on|phone” button_one_text_size_tablet=”18px” button_one_text_size_phone=”14px” button_one_text_size_last_edited=”on|phone” button_two_text_size_tablet=”18px” button_two_text_size_phone=”14px” button_two_text_size_last_edited=”on|phone” button_one_text_color_hover=”#edbb5f” button_two_text_color_hover=”#edbb5f” button_one_bg_color_hover=”rgba(0,0,0,0)” button_two_bg_color_hover=”rgba(0,0,0,0)” global_colors_info=”{%22gcid-b14743d2-42ef-4bae-bdb3-f010a1c4c9f5%22:%91%22title_text_color%22%93}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”on” button_one_text_color__hover=”#edbb5f” button_two_text_color__hover_enabled=”on” button_two_text_color__hover=”#edbb5f” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”on” button_one_bg_color__hover=”rgba(0,0,0,0)” button_two_bg_color__hover_enabled=”on” button_two_bg_color__hover=”rgba(0,0,0,0)”][/et_pb_fullwidth_header][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Introduction” _builder_version=”4.16″ custom_margin=”|||” custom_padding=”100px|0px|100px|0px” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”4″ _builder_version=”4.24.3″ animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Industry” use_icon=”on” font_icon=”||fa||900″ icon_color=”gcid-b650ed70-b5f4-4ae1-9dcf-c17406a8a6b5″ icon_placement=”left” _builder_version=”4.27.4″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#000000″ header_font_size=”21px” body_font=”||||||||” body_font_size=”15px” global_colors_info=”{%22gcid-b650ed70-b5f4-4ae1-9dcf-c17406a8a6b5%22:%91%22icon_color%22%93}”]
[/et_pb_text][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_3_font=”||||||||” header_4_font=”Poppins|600||on|||||” header_4_font_size=”14px” header_4_letter_spacing=”1px” header_4_line_height=”1.8em” background_layout=”dark” animation_style=”slide” animation_direction=”bottom” animation_delay=”400ms” locked=”off” global_colors_info=”{}”]
Healthcare
[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Ecosystem” use_icon=”on” font_icon=”||fa||900″ icon_color=”gcid-b650ed70-b5f4-4ae1-9dcf-c17406a8a6b5″ icon_placement=”left” _builder_version=”4.27.4″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#000000″ header_font_size=”21px” body_font=”||||||||” body_font_size=”15px” global_colors_info=”{%22gcid-b650ed70-b5f4-4ae1-9dcf-c17406a8a6b5%22:%91%22icon_color%22,%22icon_color%22,%22icon_color%22%93}”]Oracle & Salesforce
[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Metrics” use_icon=”on” font_icon=”||divi||400″ icon_color=”gcid-b650ed70-b5f4-4ae1-9dcf-c17406a8a6b5″ icon_placement=”left” _builder_version=”4.27.4″ _module_preset=”default” header_font=”|700|||||||” header_text_color=”#000000″ header_font_size=”21px” body_font=”||||||||” body_font_size=”15px” global_colors_info=”{%22gcid-b650ed70-b5f4-4ae1-9dcf-c17406a8a6b5%22:%91%22icon_color%22,%22icon_color%22%93}”]100% Visibility, 90% SLA Improvement, 100% Automation
[/et_pb_blurb][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.24.3″ _module_preset=”default” background_color=”rgba(0,0,0,0.06)” custom_padding=”30px|32px|10px|32px|false|false” border_radii=”on|19px|19px|19px|19px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#000000″ text_font_size=”26px” global_colors_info=”{}”]Business Challenge
[/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#000000″ text_font_size=”15px” global_colors_info=”{}”]A leading healthcare provider faced significant challenges, operating with a cumbersome, manual contract management process. Their contracts, spanning supply agreements to lab partnerships, relied heavily on paper documents, spreadsheets, and fragmented email communications. This resulted in a lack of visibility into critical contract details like expiration dates and financial obligations, increased manual data entry across multiple systems, a slow and inefficient contract review process, and limited negotiation power with vendors due to the absence of accurate, up-to-date contract data.
The healthcare business wants to fully automate and synchronize data and various process and gain full visibility.
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Problem and Solution” _builder_version=”4.24.3″ background_enable_color=”off” background_image=”https://qa.karolium.com/wp-content/uploads/2024/01/Marketing-General-4.jpg” custom_padding=”100px|0px|100px|0px” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row use_custom_gutter=”on” gutter_width=”4″ _builder_version=”4.16″ animation_style=”fade” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”gcid-5d57808a-bc48-4c16-bf3e-3c9e8c6f6702″ divider_weight=”2px” _builder_version=”4.24.3″ max_width=”60px” module_alignment=”center” height=”2px” global_colors_info=”{%22gcid-5d57808a-bc48-4c16-bf3e-3c9e8c6f6702%22:%91%22color%22%93}”][/et_pb_divider][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.16″ custom_margin=”3.6%|auto||auto||” custom_padding=”|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” text_font_size=”15px” header_font=”||||||||” header_2_font=”Inter|700|||||||” header_2_text_color=”gcid-5d57808a-bc48-4c16-bf3e-3c9e8c6f6702″ global_colors_info=”{%22gcid-5d57808a-bc48-4c16-bf3e-3c9e8c6f6702%22:%91%22header_2_text_color%22%93}”]Solution Implemented
UCBOS implement an AI-driven contract analysis and automation solution integrated with Oracle and Salesforce ecosystem. Our experts utilized Intelligent Document Recognition (IDR) and Natural Language Processing (NLP) to automatically extract key information from existing contracts, including:
- Contract type and parties involved
- Start and end dates
- Renewal terms and auto-renewal options
- Service Level Agreements (SLAs) and performance metrics
- Payment terms and financial obligations
- Key clauses and legal obligations
This data was then used to create a centralized, searchable contract repository accessible to authorized users within Oracle and Salesforce. The solution also automated critical contract management processes, including:
- Automated Expiration Alerts: The system automatically sends notifications to relevant stakeholders (hospital staff and partner labs) well in advance of contract expiration dates, providing ample time for review and renewal.
- Automated Renewal Workflows: If auto-renewal is enabled, the system automatically renews the contract based on pre-defined terms. If manual review is required, the system routes the contract to the appropriate personnel for approval.
- Contract Performance Analysis: The system tracks key performance metrics, such as SLA compliance, and generates reports to identify areas for improvement. The system automatically monitors the number of tests performed, equipment expenditures, and payment amounts, providing a clear picture of the relationship’s profitability.
- Best Option Analysis: The system analyzes current contracts and market data to identify potentially more favorable terms or alternative partnerships, helping the hospital optimize its agreements.
Business Outcome
By leveraging AI-driven Contract Analysis and Automation, UCBOS transformed the contract management process from a manual, error-prone system to a fully automated, data-driven operation. The results were significant: improved efficiency, reduced costs, enhanced compliance, and better business outcomes.
- 100% Automation: The manual data entry and spreadsheet tracking were completely eliminated, freeing up staff to focus on more strategic tasks.
- 90% SLA Improvement: The automated tracking of key performance metrics and timely alerts enabled the hospital to proactively manage its contracts and ensure compliance with SLAs, resulting in a 90% improvement.
- Improved Visibility: The centralized contract repository provided a single source of truth for all contract information, enabling better decision-making and risk management.
- Enhanced Negotiation Power: Access to accurate and up-to-date contract data empowered the hospital to negotiate more favorable terms with vendors and partners, resulting in significant cost savings.
Annual Savings
[/et_pb_text][et_pb_divider color=”#edbb5f” divider_weight=”2px” _builder_version=”4.16″ max_width=”40px” max_width_tablet=”8%” max_width_phone=”” max_width_last_edited=”on|desktop” height=”2px” custom_margin=”||0px|” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”100%” global_colors_info=”{}”][/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”Playfair Display|700|||||||” text_text_color=”#f3cd7e” text_font_size=”56px” text_line_height=”1.8em” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”16%” global_colors_info=”{}”]500k
[/et_pb_text][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_3_font=”||||||||” header_4_font=”Poppins|600||on|||||” header_4_font_size=”14px” header_4_letter_spacing=”1px” header_4_line_height=”1.8em” background_layout=”dark” animation_style=”slide” animation_direction=”bottom” animation_delay=”200ms” global_colors_info=”{}”]Return Users
[/et_pb_text][et_pb_divider color=”#edbb5f” divider_weight=”2px” _builder_version=”4.16″ max_width=”40px” max_width_tablet=”8%” max_width_phone=”” max_width_last_edited=”on|desktop” height=”2px” custom_margin=”||0px|” animation_style=”slide” animation_direction=”right” animation_delay=”200ms” animation_intensity_slide=”100%” global_colors_info=”{}”][/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”Playfair Display|700|||||||” text_text_color=”#f3cd7e” text_font_size=”56px” text_line_height=”1.8em” animation_style=”slide” animation_direction=”top” animation_delay=”200ms” animation_intensity_slide=”16%” global_colors_info=”{}”]12M
[/et_pb_text][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_3_font=”||||||||” header_4_font=”Poppins|600||on|||||” header_4_font_size=”14px” header_4_letter_spacing=”1px” header_4_line_height=”1.8em” background_layout=”dark” animation_style=”slide” animation_direction=”bottom” animation_delay=”400ms” global_colors_info=”{}”]Sales Increase
[/et_pb_text][et_pb_divider color=”#edbb5f” divider_weight=”2px” _builder_version=”4.16″ max_width=”40px” max_width_tablet=”8%” max_width_phone=”” max_width_last_edited=”on|desktop” height=”2px” custom_margin=”||0px|” animation_style=”slide” animation_direction=”right” animation_delay=”400ms” animation_intensity_slide=”100%” global_colors_info=”{}”][/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”Playfair Display|700|||||||” text_text_color=”#f3cd7e” text_font_size=”56px” text_line_height=”1.8em” animation_style=”slide” animation_direction=”top” animation_delay=”400ms” animation_intensity_slide=”16%” global_colors_info=”{}”]20%[/et_pb_text][/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_3_font=”||||||||” header_4_font=”Poppins|600||on|||||” header_4_font_size=”14px” header_4_letter_spacing=”1px” header_4_line_height=”1.8em” background_layout=”dark” animation_style=”slide” animation_direction=”bottom” animation_delay=”400ms” locked=”off” global_colors_info=”{}”]
Traffic Boost
[/et_pb_text][et_pb_divider color=”#edbb5f” divider_weight=”2px” _builder_version=”4.16″ max_width=”40px” max_width_tablet=”8%” max_width_phone=”” max_width_last_edited=”on|desktop” height=”2px” custom_margin=”||0px|” animation_style=”slide” animation_direction=”right” animation_delay=”600ms” animation_intensity_slide=”100%” locked=”off” global_colors_info=”{}”][/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”Playfair Display|700|||||||” text_text_color=”#f3cd7e” text_font_size=”56px” text_line_height=”1.8em” animation_style=”slide” animation_direction=”top” animation_delay=”600ms” animation_intensity_slide=”16%” locked=”off” global_colors_info=”{}”]18%
[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Services” _builder_version=”4.23.4″ _module_preset=”default” background_enable_color=”off” min_height=”412px” custom_margin=”0px||||false|false” custom_padding=”139px||109px||false|false” da_disable_devices=”off|off|off” locked=”off” collapsed=”on” global_colors_info=”{%22gcid-eb90ab2c-63f6-456b-8d47-1054acd81ce5%22:%91%22background_color%22%93}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.23.4″ _module_preset=”default” max_width=”1800px” custom_margin_tablet=”-70px||||false|false” custom_margin_phone=”-70px||||false|false” custom_margin_last_edited=”on|tablet” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font=”|600|||||||” text_text_color=”#000000″ text_font_size=”26px” text_line_height=”1.8em” header_2_font_size=”48px” header_3_font=”Inter|700|||||||” header_3_font_size=”30px” header_3_line_height=”1.4em” custom_margin=”-6px||10px||false|false” header_3_font_size_tablet=”20px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|desktop” global_colors_info=”{}”]Case Studies
[/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font=”||||||||” text_font_size=”15px” text_line_height=”1.6em” text_font_size_tablet=”16px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]Explore real-world examples of how organizations have leveraged UCBOS to transform their operations and drive success.
[/et_pb_text][et_pb_button button_url=”https://qa.karolium.com/case-studies/” button_text=”Case Studies” button_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”15px” button_text_color=”gcid-b14743d2-42ef-4bae-bdb3-f010a1c4c9f5″ button_bg_color=”gcid-b650ed70-b5f4-4ae1-9dcf-c17406a8a6b5″ button_border_width=”0px” button_border_radius=”100px” button_font=”|700|||||||” custom_padding=”16px|32px|16px|32px|true|true” global_colors_info=”{%22gcid-b14743d2-42ef-4bae-bdb3-f010a1c4c9f5%22:%91%22button_text_color%22%93,%22gcid-b650ed70-b5f4-4ae1-9dcf-c17406a8a6b5%22:%91%22button_bg_color%22%93}”][/et_pb_button][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font=”|600|||||||” text_text_color=”#000000″ text_font_size=”26px” text_line_height=”1.8em” header_2_font_size=”48px” header_3_font=”Inter|700|||||||” header_3_font_size=”30px” header_3_line_height=”1.4em” custom_margin=”-6px||10px||false|false” hover_enabled=”0″ header_3_font_size_tablet=”20px” header_3_font_size_phone=”16px” header_3_font_size_last_edited=”on|desktop” global_colors_info=”{}” sticky_enabled=”0″]Recognition
[/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_font=”||||||||” text_font_size=”15px” text_line_height=”1.6em” custom_margin=”-3px||||false|false” text_font_size_tablet=”16px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]Discover how UCBOS has been recognized in the industry for its innovative solutions and commitment to excellence.
[/et_pb_text][et_pb_image src=”https://qa.karolium.com/wp-content/uploads/2024/03/Reco-Logos.jpg” title_text=”Reco Logos” _builder_version=”4.24.2″ _module_preset=”default” custom_margin=”-24px|||||” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Services” _builder_version=”4.23.4″ _module_preset=”default” background_enable_color=”off” custom_margin=”0px||||false|false” custom_padding=”35px||8px||false|false” da_disable_devices=”off|off|off” locked=”off” collapsed=”on” global_colors_info=”{%22gcid-eb90ab2c-63f6-456b-8d47-1054acd81ce5%22:%91%22background_color%22%93}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][/et_pb_section]